Effective September 11, 2026
Privacy Policy
This Privacy Policy explains how Alicia Med Spa, operated by DOLEV INVESTMENT LLC, collects, uses, and protects information when you visit our website or contact us.
Information we collect
We may collect information you provide directly, including your name, phone number, email address, appointment preferences, service interests, and the content of communications you send to us. We may also receive basic technical information needed to operate and secure our website, such as browser type, device type, and access logs.
How we use information
We use information to respond to inquiries, discuss services, coordinate consultations and appointments, provide customer care, send requested communications, maintain business records, protect our website, and comply with applicable law. We do not use your information to make automated decisions about you.
Service providers
We may use service providers to support website hosting, communications, scheduling, and business operations. They may process information only as needed to provide services to us and are expected to protect it. We do not sell or rent personal information.
Text messaging privacy
If you choose to opt in through our future chat widget, we may send appointment reminders, customer-care messages, rescheduling updates, or optional promotional messages when separately selected. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Mobile information and text messaging opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including customer service, recordkeeping, dispute resolution, and legal obligations. Retention periods depend on the nature of the information and why it was collected.
Your choices
You may choose not to provide optional information. You may unsubscribe from promotional text messages by replying STOP and request help by replying HELP. You may contact us to request access to, correction of, or deletion of information you previously provided, subject to legal and operational requirements.
Policy updates
We may update this policy to reflect changes in our practices or legal obligations. We will post the updated version here and revise the effective date.
Contact us
Questions or privacy requests may be sent to adir2785@gmail.com or +1 (786) 814-1670. You may also write to Alicia Med Spa, 1100 Biscayne Blvd, 4th Floor, Grayson Hotel, Miami, FL 33132.